1. Introduction
MuseHub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
Personal Information
- Name and email address
- Username and password
- Payment information (processed securely through Stripe)
- Content you upload (photos, videos, text)
- Communication preferences
Usage Information
- Log data (IP address, browser type, pages visited)
- Device information
- Analytics data
- Interaction with AI chat bots
3. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process payments and payouts
- Train and improve AI models (with your consent)
- Communicate with you about your account
- Enforce our terms and protect against fraud
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties that help us operate our platform (e.g., Stripe for payments, AWS for hosting)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition
- With Your Consent: When you explicitly agree to sharing
5. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security audits and testing
- Access controls and authentication
- Secure payment processing through PCI-compliant providers
6. Your Rights
You have the right to:
- Access your personal information
- Correct or update your information
- Delete your account and associated data
- Export your data in a portable format
- Opt-out of marketing communications
- Control how your content is used for AI training
7. Creator Content
Content uploaded by creators remains their property. We only use creator content to:
- Provide the services you've requested
- Train your personalized AI chat bot
- Deliver content to paying fans
- Generate analytics and insights for you
8. Cookies and Tracking
We use cookies and similar technologies to improve your experience. You can control cookie preferences through your browser settings.
9. Children's Privacy
MuseHub is not intended for users under 18 years of age. We do not knowingly collect information from minors.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes via email or platform notification.
12. Contact Us
If you have questions about this Privacy Policy or our practices, please contact us at:
Email: justyn@lotion.ai